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Contact NetCheck
Questions about a result, a website problem or your account? Send us an email.
EMAIL SUPPORTOpens your email app. You can also copy the address into Gmail.
Help us understand the problem
Include the page URL, what you expected, what happened, and your browser or device type. A screenshot can help; remove personal information before sharing it.
Never send your password, verification codes or sign-in links. NetCheck support does not need them.
Account and privacy requests
For account deletion or a question about your data, email us from the address associated with your account. We may need to verify ownership before acting. You can delete saved test history directly from your dashboard.
Internet or app outages
We can investigate problems with NetCheck itself. For a fault with your internet line or another app, contact that provider directly. NetCheck cannot repair their network.